Privacy & Data Protection
This Privacy Policy explains how Fafabet collects, uses and protects personal information when you register, play or otherwise use our services in the United Kingdom. We take your privacy seriously and aim to be clear about the types of data we hold, why we process it and how you can manage your privacy choices.
Types of data we collect
Personal data
When you create an account we collect identity and contact details such as your name, date of birth, home address, email and telephone number. We also collect identity documents where required for verification, plus payment details needed to process deposits and withdrawals.
Technical data
We record technical information about your device and connection, including IP address, browser type, device identifiers, operating system, and pages visited. This data helps us maintain security and improve site performance.
Transactional and activity data
We store records of deposits, withdrawals, bets and game activity, along with timestamps and session information. Transactional data is necessary for account management, payments, dispute resolution and regulatory compliance.
How we use your information
We use personal data to create and manage accounts, process payments, perform identity and affordability checks, prevent fraud and money laundering, and meet legal and regulatory obligations such as those under UK gambling law. We may also use aggregated data for monitoring, analytics and to improve our services.
Where you have given consent, we may contact you with marketing and promotional offers. You can withdraw marketing consent at any time via your account settings or by contacting support.
Data protection and storage
We protect data using industry standard technical measures such as encryption in transit and access controls. Access to personal data is restricted to staff and processors who need it to perform their duties. We retain information only for as long as necessary to fulfil operational needs, meet legal obligations and handle any disputes. Certain records may be retained longer where required by law.
Cookies and tracking technologies
We use cookies and similar technologies for site functionality, analytics and personalised content. Third-party providers may place cookies for analytics and advertising. You can manage cookie preferences in your browser or via our cookie settings panel. Disabling certain cookies may affect site functionality.
Information sharing and third parties
We share personal data with service providers such as payment processors, identity verification and fraud prevention partners, auditors and regulators. We may also disclose information to law enforcement or public authorities where required. All third parties are chosen carefully and must process data in accordance with applicable law.
User rights
You have rights to access your personal data, request correction, restrict processing, object to certain uses, request deletion and, where applicable, data portability. To exercise these rights, contact our data protection team at [email protected]. We may request information to verify your identity before fulfilling requests.
Access, correction and deletion of data
To view or correct account details sign in and visit your account settings, or submit a request to [email protected]. Requests for deletion will be handled in line with legal and regulatory requirements; some data may be retained in anonymised form for record-keeping.
Privacy policy updates
We may update this policy from time to time. Significant changes will be posted on this page and where required we will notify you through your account. Please review the policy periodically to stay informed about how Fafa Bet handles your personal information.